Casino Ventura review
Having only a Curacao casino license always scares me. The names Netagame and MYEG scare me even more. Thankfully the owners of Casino Ventura are good guys who actually believe in giving customers a great service as you can see by their lack of complaints received, their large promotions sections and hard work trying to come up with something original and useful to players. So the white label platform and license aside, Casino Ventura is the one that slipped through the net as far as we are concerned and the only property on their label who have not been black listed.
|Welcome Offer||100% first deposit bonus up to €100 (cashable)|
|Extra Bonuses||The Ventura Adventure (see below) |
High Roller Wednesday
|Minimum Deposit||10 without bonus, 20 with bonus|
|Max spin stake with bonus||5 per spin|
|Wagering Requirements: Slots||30x Bonus (on slots)|
|Loyalty Scheme||Yes, Comp points acquired can be exchanged for cash |
Casino will be offering manual bonuses based on players favourite games
|Slot Providers||NetEnt, 1×2 gaming, GameArt, Microgaming, Oryx, Betsoft, Intervision, RCT|
|Betting types||Live Casino | Slots Casino|
|Languages||Website in English |
Customer support in Dutch & English
It is with big pleasure to announce we’re extending our support team. From the 1st of June 2016 our chat, mail and phone support will be available in the following languages:
English, French, German, Italian, Russian, Serbian, Spanish, Slovenian and Ukrainian.
|Currency||UK Pounds (GBP), Euros, US Dollars, Norwegian Kroner, Swedish krona, Russian Ruble|
|Restricted Countries||Players from the following countries are not allowed to open a player account and/or place any real money bets in the casino: |
United States and its territories: United States (US), US Minor Outlying Islands (UM), US Virgin Islands (VI).
|Banking||Maestro Card, MasterCard, Neteller, Paysafecard, Poli, Ukash, Solo, Switch, Skrill, Trustly, ideal, Visa, Multibanco, Dotpay, Giropay, Moneta.ru, Sofort, Qiwi, WebMoney, Trustly, Yandex, Trustpay|
|Official Website:||Casino Ventura|
The Ventura Adventure
When creating an account at Casino Ventura, players can choose what kind of experience they prefer. Different kind of promotions are offered, with each their own terms. Here you can read exactly how it works.
Path 1 – The Cash Path
- Start with 100% Welcome Bonus up to €100,-. Wagering is 30 x bonus amount.
- Every week you have the possibility to claim 10% Cashback Bonus on all deposits during the previous week, given that all deposited money has been lost.
- Depositing player`s balances will be checked on Monday between 10:00 – 12:00 CET, and need to have a balance of not more than €10 in order to qualify for Cashback.
- Cashback refunds are rounded down to the nearest Euro.
- The Cashback offer is valid for seven (7) days in which the cash back has to be claimed and added to your (bonus) balance.
- The wagering for the Cash Path Cashback Bonus is 10x.
- You also will be able to claim personal issued promotions, special Cashback Events and COMP points.
Path 2 – The Bonus Path
- Start with 100% Welcome Bonus up to €100,-. Wagering is 30 x bonus amount.
- With every next deposit, you have the possibility to claim 30% Bonus.
- The maximum bonus amount is €300,- on each deposit.
- The wagering for the Deposit Bonuses is 20x Bonus + Deposit.
- You also will be able to claim personal issued promotions, special Bonus Events and COMP points.
Casino Ventura Review
We are going to be interviewing the co-founders of Casino Ventura in the coming weeks which tells you already that we have been impressed by what we have seen. The casino has been a labour of love for the founders who dreamed of opening their own casino so spent a few years working on an affiliate site in order to really get to know the ins and outs of the industry, build up a network of contacts and information, and figure out which white label caisno operator they wanted to setup show with.
They have chosen to work with the Netagame platform which is a very promising back-end system, comes with NetEnt, Microgaming, Betsoft and the lesser known but highly promising GameART slots. They have also chosen to add a couple of very small name brands to their portfolio and really stand apart. In particular Intervision are very promising and probably more known for their land based video slot machines.
Casino Ventura launched with the Microgaming live casino package but will shortly be upgrading to the full NetEnt Live system as well as adding some more live games from the Evolution Live casino system.
We recently reviewed another new casino using the same back-end platform with the same casino licenses. We noticed they did not have any responsible gambling system in place and when questioned the support staff were rude, unhelpful and claimed it was impossible to implement limits on the casino players account due to the software, the casino license, etc. Needless to say these were the first things we checked at Casino Ventura and were delighted to see a fully fledged do it yourself responsible gambling system in the account settings with all the options we recommend for players. We tested their customer service from varying IP addresses and test accounts and they were a delight to speak to.
Furthermore we tested their withdrawal times which for us were very good, the casino even upheld the “no account verification needed for cumulative withdrawals under €2300” which we have only ever seen once before. Don’t expect this to happen all the time but it is certainly a very good sign and one that scores extra brownie points with us.
The only downside to this casino is there is a max withdrawal limit on playing with a bonus “Players are only allowed to make a one-time withdrawal for a maximum amount of 10x the original deposit when the winnings result from playing a deposit/reload bonus. Any additional winning credits will then be forfeited.” We hope that they will drop this ruling once they start growing bigger but on the flip side this is one of the first casinos we have seen not to put a bet limit on spin value when playing with the bonus so those two contrasting rules cancel each other out, especially considering the very low wagering involved. That said, had this one term not been there then we might have been tempted to award them a Platinum certification. Alas they will have to make do with Gold.
We are hoping for big things from Casino Ventura, it is great to see casino owners motivated by a genuine passion for the industry rather than being focused by greed.
UPDATE: Following feedback Casino Ventura have removed the max 10x depo winnings clause when playing with a bonus and replaced it with the standard max 5 per spin rule. This I think is a positive step. What’s more they have also removed the standard account inactivity clause which Netagame casinos usually have in place. This is absolutely positive news and a real sign that these guys are being true to their philosophy of putting the customer first. Furthermore they have removed a couple of other minor terms and are working hard on a number of other optimisations like a new tip top server, player control settings and the up coming new live casino suites.
It is a real delight to see a casino who understands what customer service and customer satisfaction is all about. If you want customers to join you and to stick around then treat them fairly. For this reason Casino Ventura should be applauded and for this reason they have been promoted to our top, Platinum rating.
Casino Ventura are also more than worthy winners of our Casino of the Month April 2016. Probably the easiest award we have had to choose.
Update June 1st 2016:
New Promotions (starting from the 1st of June)
Bonus Path Upgrade
The bonus path already gives player the opportunity to claim 30% on every deposit, and we will take it in step further. Every 5th deposit the player can claim a 100% bonus again up to €100! So that means on the 5th, the 10th, the 15th etc.
Follow us promo
Follow us on Facebook and be rewarded for it! Become our fan and follower to get 10 no deposit free spins.
To get your 10 no deposit free spins just follow these simple steps and claim your free spins today.
Like our Facebook page and leave a comment why you enjoy playing at our casino and make sure to add your username.
No deposit free spins at Casino Ventura are wager free and will be credited every Monday. Only available for Austria, Australia, Finland, Ireland, Switzerland, New Zealand, Netherlands, Norway & Sweden.
Day of Fortune
Casino Ventura new Wednesday bonus where you can claim 60% up to €300 on every deposit made on Wednesday! Instead of the unlimited 30% deposit bonus, you get every Wednesday 60% unlimited deposit bonus up to €300.
Claim this bonus and double your Luck!
European Championship Promo
Play like a champion! On June the 10th the UEFA EURO 2016 will kick off. Make a min. €20 deposit on Saturdays during the European championship tournament and get 20 free spins on Football: Champions Cup!
Free spins at Casino Ventura are wager free and will be credited the next day after deposit.
Summer Promo → Sunny Sunday!
We give our players every Sunday 50% deposit bonus up to €300. What better way to start you Sunday?
Claim this bonus and enjoy your Sunny Sunday!