Voodoo Dreams Casino review (the important stuff): Voodoo Dreams casino is a very new release but comes from some legendary industry innovators who were one of the originators of the gamification idea taking over the casino industry. Having sold their original 3 casinos they have gotten to work on a brilliant new concept, possibly the best gamification rewards system there is XP & SP (Experience Points and Spell Points). But all that would be nothing without a trustworthy team and this is where Voodoo Dreams really shines.
- Customer service is lightning quick to respond to emails (within minutes).
- Verification happens within an hour if you deliver the correct documents, no messing around or stalling.
- Withdrawals are right up there with the fastest we have ever seen (during testing 3 withdrawals totaling €8,000 were all processed well within the 6 minutes they claim is average and the money actually landed in the bank (bank, not eWallet) within a few hours only! Incredible.
- Even before account is verified, pending withdrawals are “flushed” very quickly (set so you cannot reverse withdrawal).
- Some bonuses are wager free.
- The casino is also very generous with other bonuses.
Basically this is exactly how ALL casinos should be. We have no problem giving them top marks as they tick every box and this is the sort of casino where a player will stick around. Why go elsewhere if you get treated right here? I just don’t understand why casinos are not all like this? This is common sense and standard good business practices.
Voodoo Dreams Casino
Voodoo Dreams Casino
Voodoo Dreams is a new concept from the former owners and creators and innovators of Thrills Casino and they have taken the gamification casino concept to a whole new level with their new casino Voodoo Dreams.
Overall Rating
Voodoo Dreams Casino Info
- Casino: Voodoo Dreams Casino
- Website: Visit Voodoo Dreams
- Established: 2016
| Online Casino Review | Voodoo Dreams Casino |
| New Online Casino? | 2016 |
| Casino Operator/Owner | SuprNation |
| Licensing Jurisdictions: | Malta MGA, Curacao eGaming |
| No Deposit Bonus | 20 Free Spins No Deposit Required |
| Online Casino Bonuses | 100% Bonus up to €100 + 180 Free Spins |
| Extra Bonuses | Excellent gamification rewards system Other regular bonuses |
| Cashable Casino Bonus | Yes |
| Loyalty Scheme | Yes |
| Max Spin Stake With Bonus | 5 |
| Bonus Wagering Requirements | 40x Bonus |
| Slot Providers | NetEnt, Betsoft Gaming, Microgaming, NextGen Gaming, NYX, ELK Studios, Thunderkick, Play’n GO, SG Interactive, WMS, Barcrest, Quickspin, Yggdrasil Gaming, Evolution Gaming |
| Mobile Casino | Yes |
| Live Dealer Casino | Yes |
| Sports Betting Site | No |
| Online Bingo Site | No |
| Online Poker Site | No |
| eSports Betting | No |
| Virtual Sports Betting | No |
| Live Chat | Yes |
| Languages | English, Norwegian, Swedish |
| Currencies | AUD, EUR, GBP, USD, CAD, NZD, SEK, NOK, DKK |
| Banking | Credit Cards, Debit Cards, NETELLER, Skrill, Trustly, Euteller, Entercash, Zimpler, Bank Transfer, iDeal. |
| Withdrawal Limits | No Limits |
| Online Casino UK | Coming soon |
| Online Casino USA | No |
| Restricted Countries | You are aware that the right to access and use the website and any products there offered, may be considered illegal in certain countries. Consequently, you are responsible in determining whether your accessing and using our website is compliant with the applicable laws in your country and you warrant to us that gambling is not illegal in the territory where you reside. Moreover, you declare that you are not resident of the following countries: Afghanistan, Algeria, Angola, Bahrain, Belgium, Bulgaria, China, Cuba, Denmark, Eritrea, Estonia, Ethiopia, France, Hong Kong, Indonesia, Iran, Iraq, Ireland, Italy, Kuwait, Libya, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, North Korea, Oman, Pakistan, Portugal, Qatar, Rwanda, Saudi Arabia, Sudan, Somalia, South Sudan, Singapore, Spain, Syria, Turkey, Tunisia, UAE, Yemen, United Kingdom, United States and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, North Mariana Islands, Puerto Rico and the Virgin Islands,Yemen. |
The Voodoo Dreams Loyalty Program:
Loyalty programs are used by companies to reward returning customers. Plenty of online casinos offers loyalty programs with many different levels of generosity where the rewards vary, primarily in shape and size depending on the customers play style. We, however, do this in a brand new way.
Here you as a player has complete freedom to pick and chose the rewards you prefer, while all the time fully aware of how many points are needed for the next reward.
How Does it Work at VoodooDreams?
At VoodooDreams each winning spin gives you not only the win amount but also two types of points. These points are known as Experience Points (XP) and Spirit Points (SP). XP allows you to reach new levels, that in turn grants access to better bonuses – which we call spells. SP are the points used to cast the spells you unlock.
What are the Advantages?
When you use your SP to cast a spell you will be granted a bonus. The SP cost vary depending on the value of the spell and spells become more powerful the more you use them. You choose your own bonuses and their value provided you have enough SP.
Which Types of Bonuses are There?
Our Spells, bonuses, are divided into four categories: Blood, Dark, Light and Spirit Magic.
- With Blood Magic, you receive a set amount of free spins on your next deposit. These are sometimes restricted to a specific game but most commonly you have a few to choose among.
- Dark Magic gives you a deposit bonus.
- Light Magic gives you a larger deposit bonus.
- Spirit Magic is the most valuable type of spell since they give real money, with no playthrough requirements.
What are XP and SP and why are they good for you?
One of the first things that you will notice when you play with us is that you earn two types of points during gameplay. These points are called Experience Points and Spirit Points. They are awarded to you on every winning spin you make and also when you end your game session. You’ll find both your XP and SP in the menu to the right on desktop or under the magic tab on mobile.
Experience Points (XP)
The XP that you collect will determine what Voodoo level you are and consequently how many and how powerful Spells that are available to you. The more XP you earn, the higher your level becomes. Experience points require no action from the player, you automatically level up once you have enough points.
Voodoo Levels
When you reach a predetermined number of XP you will level up to a new Voodoo level. When this happens you will unlock four new Spells that can be cast at any point in time. These spells are more powerful than your previous spells but require more SP to cast.Your level can never be decreased.
Spirit Points (SP)
The second type of point and just as important as XP, are the Spirit Points. It is these that you use to cast the Spells that you unlock. You gain SP by playing, on registration and through promotions.
Spells
When you cast a Spell you will be given a reward. The spells cost various amounts of Spirit Points depending on how powerful they are, but they also give you a lot more as you rise through the Voodoo levels. As long as you have enough SP, the spells can be cast at any time. There are four types of spells to choose from and each gives you a different type of reward. The choice is yours.
The spells themselves also become more powerful when you cast them. Once a spell has powered up you will get a more valuable reward for the same amount of SP.
Spells that require a deposit have a minimum deposit requirement. If that isn’t met on your next deposit it will get queued until you make a deposit that does meet the requirements.
Blood Magic
When you cast these spells you will get a predetermined number of Free Spins when you make your next deposit. The spins are sometimes restricted to a specific game but most of the time you have the choice between several games.
Dark Magic
Casting a Dark Magic spell will give you a small deposit bonus.
Light Magic
Upon casting a Light Magic spell you will receive a large deposit bonus.
Spirit Magic
The most valuable spell of them all. Spirit Magic spells will give you real cash, no deposit and no wagering required. The first four levels give you non-wagering Free Spins while all the rest will simply add cash to your account for you to do as you please with. Since Spirit Magic has no deposit requirement it is activated the moment you cast the spell. You can play for the money from spirit magic or withdraw it immediately. It’s completely up to you.
VoodooDreams Magic
One of the first things that you will notice when you play with us is that you earn two types of points during gameplay. These points are called Experience Points and Spirit Points. They are awarded to you on every winning spin you make, and also when you end your game session.
Experience Points (XP)
The XP that you collect will determine what Voodoo level you are and consequently how many and how powerful Spells that are available to you. The more XP you earn, the higher your level becomes.
Voodoo Levels
When you reach a predetermined number of XP you will level up to a new Voodoo level. When this happens you will unlock four new Spells that can be cast at any point in time. Your level can never be decreased.
Spirit Points (SP)
The second type of point and just as important as XP, are the Spirit Points. It is these that you use to cast the Spells that you unlock.
Spells
When you cast a Spell you will be given a reward. The spells cost various amounts of Spirit Points depending on how powerful they are, but they also give you a lot more as you rise through the Voodoo levels. As long as you have enough SP, the spells can be cast at any time. There are four types of spells to choose from and each give you a different type of reward. The choice is yours.
The spells themselves also become more powerful when you cast them. Once a spell has powered up you will get a more valuable reward for the same amount of SP.
Blood Magic
When you cast these spells you will get a predetermined number of Free Spins when you make your next deposit. The spins are sometimes restricted to a specific game but most of the time you have the choice between several games.
Dark Magic
Casting a Dark Magic spell will give you a deposit bonus.
Light Magic
Upon casting a Light Magic spell you will receive a large deposit bonus.
Spirit Magic
The most valuable spell of them all. Spirit Magic spells will give you real cash, no deposit and no wagering required. The first four levels give you non-wagering Free Spins while all the rest will simply add cash to your account for you to do as you please with.
HOW OUR BONUSES WORK
VoodooDreams Casino offer a bunch of different kinds of bonuses: Deposit Bonus, Free Spins, Real Cash and Real Cash Free Spins.
Most of these are available to you 24/7 in the form of so-called Spells. You can cast spells in exchange for the Spirit Points (SP) that you collect whenever you are playing in the casino. In addition to our on-demand bonuses you may sometimes find promotions in your inbox or on the promotions page. Visit your spell shop to check out all the spells you can cast.
Deposit Bonus
Making a deposit to claim a deposit bonus will instantly add the funds to your account and you’re immediately able to play on your mobile, tablet or computer. The real money you deposit can be withdrawn whenever you like but the bonus money must first be wagered 40 times before any withdrawal can be made. You first play with your deposited money and then with your bonus money. Choosing to withdraw your real money will forfeit any bonus money connected to the specific bonus.
Example: You choose to claim the first deposit bonus in our welcome package and make a deposit of €40. We then fund your account with an additional €40 which means you have €80 in total to play with. In this case you must wager your bonus 40 times, 40 x €40 = €1,600 before you can withdraw your bonus money.
These types of bonuses are always available for a certain cost in Spirit Points, and you can do this by casting the appropriate Dark Magic or Light Magic spell. Dark Magic spells will usually give you a small bonus for a small deposit while Light Magic spells give you a larger bonus for a larger deposit sum. Go ahead and compare the first level spells for the Dark Magic and Light Magic.
Free Spins
More often than not we offer Free Spins to our members. The bet amount is usually predetermined, you might, for example, receive 20 Free Spins on Jack and the Beanstalk with a bet amount of €0.20 per spin. The winnings from these Free Spins are added to your account as bonus money and carries a wagering requirement of 40 times.
Sometimes Free Spins are confused with the in-game free spin rounds found in many slots. These are a separate feature of those specific games and usually, have nothing to do with the Free Spin bonuses given through our spells or promotions. If it’s Free Spins you are after, a Blood Magic spells like this could be of interest.
Real Cash
Sometimes we feel especially generous and will credit your account with real cash for you to do as you please with. No requirements whatsoever. If it’s no deposit and wagering free bonuses you’re looking for, most Spirit Magic spells like this one that you should aim for.
Real Cash Free Spins
These Free Spins are some of the best things available in the casino universe. In contrast to regular Free Spins, wins go straight into your account as real cash. You may use them to play with or simply make a withdrawal. Spirit Magic spells like this provides you with this type of Free Spins.
Bonus Codes
VoodooDreams Casino does not make use of bonus codes. All promotions are either activated through spells or by choosing them from your inbox, promotions page or the notification field on top of the screen. Our hope is that this makes it much easier for you to claim a bonus.
Withdrawals & Customer Service Handling Times
Withdrawals
We saw a record number of withdrawal requests in July and we processed them by setting a new record. We now, most likely have the fastest withdrawals of any online casino.
The Median Handling Time, which is the time between when you request a withdrawal until we process it, dropped from 5.67 to 5.52 minutes.
| April | May | June | July | |
| Median Handling Time | 5.9 minutes | 5.6 minutes | 5.67 minutes | 5.52 minutes |
This once again means that most of your withdrawal requests are getting handled in just over five and a half minutes. Since many of you use instant withdrawal methods like Entercash, Euteller, and Trustly, you often have the funds in your bank accounts a few seconds later.
Customer Service
Although not as big of an increase, we also received a record number of live chats. Despite that increase, the response time to most chats is within 9 seconds.
Chat ratings decreased slightly to stable at 4.69 out of 5 stars. We make a point to review as many chats as we can and turn that into actionable feedback for the team, as well as identify areas of improvement for VoodooDreams.
The average reply time for email has increased by six minutes to 47 minutes. Most email tickets receive their first reply within approximately 45 minutes. In general, our customer support agents resolve tickets received by email well within 12 hours on average.
SuprNation Information (The owners):
SuprNation is a technology company founded in 2015 to serve as a home for some of the most competent and creative people in the iGaming industry. Our first product to be launched in the summer of 2016, is a casino determined to deliver a better user and gaming experience than what is currently available. It’s about time for someone to come along and shake up this industry. SuprNation plans to be that someone.